Taking your Business Online

Serve your customers safely through online digital platforms and delivery options

E-Commerce Platforms

Shopify

Shopify, the e-commerce platform, is offering an extended 90-day trial for new customers. Options include gift cards, local pickup and delivery and email marketing. Learn more at www.Shopify.com/covid19

Square

No matter what kind of business you run, you can create an online ordering page with Square Online Store that allows you to provide curbside pickup or local delivery. The online ordering page automatically integrates with all Square POS apps, Order Manager, and Customer Directory. Square is waiving delivery fees through June 30, 2020 and there is no monthly fee for curbside pickup.

Kabbage

Through Kabbage Payments™, any business can sign up to sell gift certificates online, and anyone can purchase them to support your business. Once registered for a free account, you can send a custom link to customers and/or large corporations to buy gift certificates of any amount. Revenue is deposited as early as the business day after purchase. Learn more about the service and sign up for Kabbage today!

Start Your Own Fundraiser

Several online platforms are also available to help you raise donations:

Encouraging customers to purchase gift certificates that can be used when you re-open is a great way to get cash in the door quickly and/or build awareness for your business online.

Remember to email us so we can share too! [email protected]

TAKE OUT & PICK-UP/DELIVERY OPTIONS

Most digital platforms designed to connect customers with pick-up and delivery options are offering discounts and reduced fees to keep orders coming into locally-owned businesses:

YELP + #SupportLocal:

  • Yelp has created a new one-stop platform with links to an ever-growing list of businesses offering take out, pick-up and delivery options on the grid.
  • For restaurant clients that offer delivery and/or takeout, they are also providing $100 in free search advertising.

Pick Up Fixe:

  • PickUpFixe.com is helping the restaurant industry easily manage takeout and curbside service. Restaurants can offer “Prix Fixe” multi-course meals, boxed up, and made available for takeout or curbside pick-up.

GrubHub:

  • GrubHub is temporarily suspending the collection of up to $100 million in commission fees from local restaurants for whom it delivers across the nation. Learn more at get.grubhub.com.

DoorDash:

  • Through the end of April, independent restaurants can sign up for DoorDash delivery for free and pay zero commissions for 30 days.
  • All existing DoorDash and Caviar partner merchants will pay no commission fees on pick-up orders and additional reductions will be available for eligible existing partners.
  • More than 100,000 independent restaurant partners will be to DashPass, a subscription program which offers $0 delivery for consumers for free.
  • Learn more and sign up for DoorDash at get.doordash.com.

Postmates:

  • Postmates is also waiving commission fees for small businesses to use their platform for 30-days. The just-launched pilot just began in Sacramento and will scale as the company evaluates its utility/effectiveness for local merchants.
  • Learn more about the platform that enables business owners to set their own menu prices and sign up at postmates.com/partner.

Uber Eats:

  • Uber Eats is waiving delivery fees for the more than 100,000 independent restaurants across it platform. A new feature also allows restaurants of all sizes to opt into daily payments on all Uber Eats orders, rather than the typical weekly billing cycle.
  • The company has also launched daily, targeted marketing campaigns—both in-app and via email—to promote delivery from local restaurants, especially those that are new to the app.
  • Learn more and sign up at ubereats.com/restaurant.