2026 Ice Rink Assistant Manager Application

Downtown Sacramento Ice Rink – Assistant Manager Application

Description: The Seasonal Assistant Managers are responsible for overseeing the ice rink facility to ensure operations, safety, and customer satisfaction. Assistant Managers will also be responsible for overseeing staff and the completion of daily tasks designed to ensure and maintain a safe and welcoming environment at the Downtown Sacramento Ice Rink.

• Seasonal, full-time position from October 5 through January 31, $21/hour

• Downtown Sacramento Ice Rink is open November 4, 2026 – January 19, 2027

  • Mandatory orientation and training on October 9*, October 30*, and November 3*

  • Set up for the ice rink occurs October 12 – November 3, 2026*

  • Tear down occurs January 19 – 31, 2027*

*Must be available

• Applicants must be available a minimum of 40 hours a week including nights, weekends and holidays

• Applicants must be 18 years of age or older, customer service experience is required, First Aid experience is preferred

• Applicants should be active team players who work exceptionally well with others and maintain a professional and positive attitude.

• Potential hires must be able to remain on their feet during the entire shift and be able to lift 40 pounds in inclement weather.

No phone calls please. Downtown Sacramento Partnership staff will contact applicants via email.

Assistant Manager

Main responsibilities include but are not limited to:

• Evaluate rink needs to utilize staff productively, especially during slower times
• Maintains open communication with staff and General Manager. Ensures that team is up-to-date on the most recent procedures, policies, daily activations, and reservations.
• Able to utilize conflict resolution skills and apply to staffing when necessary
• Accurately count, verify, and report all amounts of money received at the ice rink.
  • Responsible for dropping money to the bank at the end of the night
• Fill out incident reports thoroughly and/or verify reports are made out thoroughly by staff
• Responsible for updating and managing all ice rink event platforms including but not limited to Square, Connect Teams, and Vivenue.
• Responsible for Assigning and supervising daily roles of staff while the rink is open.
• Responsible for opening and closing the facility

Customer service responsibilities include but are not limited to:

• Offers excellent customer service to all visitors; maintains public relations and visitor satisfaction
• Create a welcoming atmosphere through a high level of customer service and care of physical environment
• Enforces policies and rules to ensure the safety of all guests, intervening in situations related to public safety as necessary

Operations

Main responsibilities include but are not limited to:

• Ensure excellent quality of ice and skates at all times
• Ensure operations equipment are in good working order at all times
• Ensure emergency supplies (e.g., first aid kits, glycol spill kit, etc.) are available and in good working order.
• Monitor building security, maintenance, and custodial duties though out the day to ensure a clean, sanitary and safe environment
• Drive & maintain Zamboni to prepare ice surfaces for daily public ice skating
• Perform routine daily ice maintenance procedures and fill out daily log
• Able to assess ice surface and determine if ice surface needs maintenance or grooming